Privacy Policy & Usage Agreement

Welcome to!  This website is owned and controlled by Elevae Visuals LLC.  The following represents our Usage Agreement and Privacy Policy, which you must consent to in order to use this website.  The Usage Agreement and Privacy Policy act as legally binding contracts between you and Elevae Visuals LLC. The effective date for both is October 18, 2018.

Now, here’s the “nitty gritty” legal stuff!



All images in the Élevae image catalogue are considered standard (non-commercial) “royalty free” stock images.  Here’s what that means!

Elevae Visuals LLC is either (1) the sole and exclusive owner of all Content found on this site (including any photographs, images, vectors, moving images, animations, films, videos, audiovisual works or any other media together with any associated keywords, metadata and/or titles) and holds the copyright of all such Content sold in the Élevae catalogue or distributed through the Élevae Subscription; or (2) has the exclusive rights to license and reproduce, display, sublicense, sell, market, or otherwise distribute all such Content found on the website in stock photography format.  As a Subscriber to the site, You may not transfer the subscription, transfer the Content files, sell, lease, assign, or give away Élevae Content or anything similar thereof to a third-party. Any commercial or for-profit usage of Content is prohibited.By becoming a subscriber You acknowledge that your subscription is a non-exclusive limited use license of all Content provided by Élevae. Likewise, if purchasing individual Content via the website (instead of being a subscriber) You understand that as a Purchaser, all Content comes with a non-exclusive limited use license that is similarly held by all purchasers of the same Content. As a Purchaser/Subscriber you may use Élevae Content for professional use in the normal course of your business and for personal use. Finally, you may not use Content in any way that allows others to download, extract, or redistribute the Content (e.g., you may not include any such Content in a website template for use by others without written permission from Elevae Visuals LLC). You may not use Content in a defamatory or other unlawful manner. You may not use Content as part of a trademark, design mark, trade name, business name, service mark, or logo.  Otherwise…have fun with our Content!

Thank you for respecting the creative industry enough to adhere to the usage agreement. If you have any questions about the legal usage of Élevae Content please do not hesitate to reach out to us at [email protected] and we will be happy to help!


Automatic Renewal of Subscription

When you purchase a subscription to Élevae Visuals LLC, you acknowledge and agree that your subscription will automatically renew at the end of each subscription period, unless you cancel it prior to the renewal date. This ensures uninterrupted access to our image and video catalogue.

Renewal Charges

The renewal will be charged to the payment method on file at the then-current subscription rate. We'll always use the payment details you provided at the initial purchase unless updated by you.

Acknowledgment of Subscription Terms

By completing your subscription purchase and agreeing to our terms of service at checkout, you are expressly agreeing to the terms of the auto-renewal for your subscription and acknowledging that your subscription is subject to these terms.


No Refunds

All sales are final. Elevae Visuals LLC does not offer refunds for any subscriptions or individual purchases made on our website. This applies to both recurring subscriptions and one-time purchases.

No Credits for Partial Subscription Periods

If you have a recurring subscription and choose to cancel it, you will continue to have access to your subscription until the end of your billing cycle. However, there are no refunds or credits for partial subscription periods. Once you cancel, you will not be charged going forward, but you are responsible for any charges already incurred.

How to Cancel Your Subscription

To cancel your subscription, log in to your account, navigate to the Billing section of Account Settings, and follow the cancellation instructions. If you have any issues, please contact us at [email protected]. Your cancellation will take effect at the end of your current billing cycle, and you will not be charged again. However, no refunds will be issued for any previous charges.

Changes to the Cancellation and Refund Policy

Elevae Visuals LLC reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting, and the "effective date" at the top of this policy will be updated. It is your responsibility to review this policy periodically.


This privacy notice discloses the privacy practices for Elevae Visuals LLC, including the Élevae website;, which is owned by Elevae Visuals LLC. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

Elevae Visuals LLC, Élevae, and this website (collectively “we”) are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, SMS, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to deliver an order or process payments.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data

Orders & Financial Data

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you. We store limited financial data. Most financial data is transferred to our payment processors, Stripe or Paypal, and You should review these processors’ Privacy Policy to determine how they use, disclose and protect your financial data.


We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.


We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.


We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.


We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to login a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

Élevae website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.


This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Notification of Changes

Whenever material changes are made to the privacy notice, we will alert you of these changes by updating the “effective date” at the top of these policies.

California Privacy Rights

The State of California has established its own unique regulations that apply to California residents. If you reside in California, you have the right to obtain from us, once per year and free of charge, information regarding what information we disclose to third party marketers, and the names and addresses of each third party to whom we disclose your data. If you are a California resident and would like to make such a request, please use the contact information listed below.

If you are a California resident and under the age of 18, you have the right to request that we remove any data that you publicly post on our website. To request removal of your data, please use the contact information listed below. Note that while we will remove your data that is publicly posted on our website, we may not be able to completely remove that data from our systems.

Law and Jurisdiction

These Terms, Conditions and Privacy Policy are governed by and construed in accordance with United States federal law and the laws of the State of Florida. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of Florida, USA.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at [email protected].